Effective Date: 17 June 2026
At Let Me 3D Print That, we value your privacy as much as we value your prints. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or submit files for a custom 3D printing quote.
1. Information We Collect
We only collect the essential information needed to fulfill your requests and deliver your orders:
- Personal Identifiers: Name, email address, contact number, and delivery address.
- Order & Quote Data: 3D design files (STL, OBJ, 3MF, etc.) that you upload or email to us, along with any specific project instructions.
- Transaction Details: Billing information and order history. Note: We do not store credit card details directly on our servers; payments are processed securely through our verified third-party payment gateways.
2. How We Use Your Information
We use the collected data strictly to run our business and serve you:
- To Calculate Quotes & Orders: We analyze your submitted 3D files to calculate material costs and print time.
- To Arrange Shipping: Because shipping is calculated after order confirmation, we use your delivery address to secure accurate, cost-effective courier rates from local and international shipping providers.
- Communication: To send you quotes, order updates, invoices, or to clarify technical details about your 3D files.
3. Data Protection & File Security
Your intellectual property matters to us.
- Your 3D Files: Any designs or proprietary files you submit for a quote remain 100% your intellectual property. We do not share, sell, or publicly display your custom files.
- Data Storage: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4. Third-Party Sharing
We do not sell your data. We only share necessary details with trusted third parties to complete your order:
- Courier Services: Your name, address, and contact number are shared with our shipping partners (local and international) to ensure your package arrives safely.
- Payment Gateways: Standard billing details are securely routed to process transactions.
5. Your Rights
You have the right to request access to the personal data we hold about you, ask for corrections, or request that we delete your information and submitted 3D files from our systems at any time.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
- Let Me 3D Print That
- Location: Pretoria North, South Africa
- Email: sales@letme3dprintthat.co.za